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Return policy

A No Return, No Refund Policy 

Return and Refund Policy

Last updated: Jan, 2022

Thank you for shopping at JV ELECTRICALS.

 If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to JV Electricals, JV ELECTRICALS 5/1, 15th cross lakkasandra hosur main road bangalore : 560030.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to JV ELECTRICALS, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days without giving any reason for doing so.

The deadline for cancelling an Order is 3-4 days from the date of placing and order on which

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email:
  • By phone number over - whats app / call: 9886846157

We will reimburse you no later than 14 days from the day you placed the order

Once the product has been shipped by our 3rd party courier partners – DEHLIVERY / XPPRESS BEES / ST COURIERS / FRANCH EXPRESS and other if any , the order cannot be cancelled. An urgent intimation can be sent to us over the above number for any cancellation, this could avoid delay and the shipment could be stopped or returned if it has not left the warehouse.


We will use the same means to refund the amount paid as used by you at the time for the Order, and you will not incur any fees for such reimbursement.


Conditions for Returns

We have a strict No Return No Exchange Policy :


  • Since our module of sale is supply over request, we don’t accept returns.
  • After Sale Warranty By all means are by the manufacturers and not provided by us,
  • Replacement of the Goods we provide shall be provided by the manufacturer ,
  • A Replacement for the product can be provided by discretion of the manufacturer – in the process the customer is to bear forward and return courier / transportation charges and any other charges incurred in the process
  • Installation / compatibility / product related issues shall not be entertained once goods have been delivered, for installation queries and issues feel free to enquire about the same before making your purchase.
  • Our sole objective is to fulfill your requirement and in the process any questions related to product specifications, product quality and performance, product reliability, warranty, reviews, warranty, quality - quantity of material, installation requirement and other info related to the product, the same can be conveyed in advance before the purchase to avoid any future issues after purchase – as mentioned we have a no return policy.


We reserve the right to refuse returns in our sole discretion.


Returning Goods

We reserve the right to refuse returns in our sole discretion.

You are responsible for the cost and risk of returning the Goods to Us.

You should send the Goods at the following address:

JV Electricals
5/1, 15th cross lakkasandra hosur main road bangalore : 560030


We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.



If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.


Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email:
  • By phone number: 9886846157